BNPL - Raising the Bar for Customer Experience and Reducing Fraud with Machine Learning

Preserving Customer Experience while Reducing Fraud

An innovative American financial technology company needed to find a way to combat waves of fraudsters using synthetic identities to mass register fraudulent new accounts and request loans that were never paid.
A few obstacles stood in their way:

Stopping fraud without negatively impacting customer experience.
Account and promo abuse overwhelmed their insourced fraud model.
They needed to keep providing loans fast without interruption.

Complimentary Case Study

The Results

41%

reduction in false positives.

320+

fraud rings detected.

5x

review efficiency improvement.

DataVisor’s model cost tens of thousands less than an in-house build.
Our platform visualized fraud insights enabling swift action.
Installing DataVisor took less than two weeks, stopping fraud fast.

BNPL Case Study - Raising the Bar for Customer Experience and Reducing Fraud with Machine Learning 2

About DataVisor

DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

DataVisor is the world’s leading fraud and risk management platform that enables organizations to respond to fast-evolving fraud attacks and mitigate risks as they happen in real time. Its comprehensive solution suite combines patented machine learning technology with native device intelligence and a powerful decision engine to provide protection for the entire customer lifecycle across industries and use cases.