Intelligence center Case Studies

C2C Online Marketplace Detects 99% of Fraud with DataVisor

A growing C2C online marketplace platform faced card and payment fraud, collusion, and account takeovers that jeopardized trust in the service.
 
These problems manifested in a few ways:

  • Fraudsters using stolen credit cards to make payments and transfers.
  • Undetected fraud patterns and consumer/service provider collusion .
  • Compromised customer accounts were exploited for cash outs.
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The Results
90%
fewer false positive rates
99%
fraud detection increase
~70%
less manual reviews needed
1.5%
Fraud to net revenue
  • DataVisor’s supervised machine learning platform reduced fraud losses and customer friction.
  • The Case Management tool boosted operational efficiency for the internal fraud team and improved the end-user experience.
  • DataVisor’s Knowledge Graph ingested internal and external data in real time to identify suspicious collusion patterns.

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About DataVisor

DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe

DataVisor is the world’s leading fraud and risk management platform that enables organizations to respond to fast-evolving fraud attacks and mitigate risks as they happen in real time. Its comprehensive solution suite combines patented machine learning technology with native device intelligence and a powerful decision engine to provide protection for the entire customer lifecycle across industries and use cases.